FAQs

• • • • The credit card information is used to collect co-pays, co-insurance, and deductibles as well as for no-show or late cancellation fees per our no-show/late cancellation policy (see information as to these policies on the Payment Authorization form).

     

    • For questions regarding billing, insurance, co-pays, co-insurance, and deductibles please call Shannon Pilkerton at: (918) 512-1773.

• • • Your report will be made available to you via your Therapy Notes portal. When your report is uploaded to your Therapy Notes portal, you can then send the report directly to whomever you choose. The Office of Dr. Renee Allen will not email, fax, or mail reports directly to anyone. The only exception to this policy is for pre-surgical evaluations to include bariatric, kidney transplant, and spinal cord stimulator evaluations which are sent directly to the referring physician/hospital/clinic. Additionally, court-ordered/legal evaluations are often sent directly to the referring attorneys/judge.

• • • Translation services are not provided at the Office of Dr. Renee Allen. Some individuals bring adult friends, relatives, or community members to help with translation. Some forms are available in Spanish. Please note: minor children are not allowed to translate for adult caregivers at this office.

• • • While there is additional paperwork for the evaluations to be completed in office, the Therapy Notes forms must be completed online through our secure portal. Furthermore, this portal is where the completed evaluation report is uploaded and able to be accessed. As such, a valid email address is necessary to participate in an evaluation at the Office of Dr. Renee Allen.

• • • Clients are welcome to bring their own food and non-alcoholic beverages. Additionally, the Office of Dr. Renee Allen provides complimentary food and beverages to our clients that are available in the waiting room. The Office of Dr. Renee Allen is located in CityPlex Towers which also hosts a Subway sandwich shop, Starbucks, and convenience store.

Dr. Allen’s office is located in the Cityplex Towers at the Southwest Corner of 81st & Lewis In Tulsa, OK. The office is on the 23rd floor of the large middle tower (Tower 60). There is ample guest parking around the building, but most patients are more comfortable parking on the Delaware (East) side of the building. Upon entering the middle tower you will see the elevator banks. Please go to the middle elevator banks that are directly behind the security desk that service floors 12-26. Please go directly to the 23rd floor and follow signs into the office. Security will be present if further assistance is needed.

• • • • The evaluation is scheduled for three hours though the process may be shorter or longer than this. Most evaluations are no longer than four hours maximum.

• • • • When the evaluation is completed you will receive an email alert to the email you provided stating that the report has been uploaded to your Therapy Notes Portal. Most evaluation reports are uploaded within 8 weeks of the date of evaluation.

• • • • Due to the length of the evaluation as well as the necessary participation of caregivers of children being evaluated, bringing other children to the evaluation is not forbidden but not recommended. No childcare is provided via the Office of Dr. Renee Allen.

• • • • You will be asked for a list of all current prescribed medications (caregivers should provide this information for children). You are welcome, but not required, to bring any relevant paperwork to the evaluation such as previous psychological evaluations, Individualized Education Program (IEP) documentation, medical records, etc.

• • • • The Office of Dr. Renee Allen currently provides psychological evaluations. Mental health therapy/counseling will also be a service provided by this in the near future.

Phone : (918) 728-3032

Fax : (918) 576-6005

Email : officeofdrallen@gmail.com

Address : Office of Dr. Renee Allen CityPlex Towers 2448 E. 81st Street 60 Tower - Suite 2300 (23rd floor) Tulsa, OK 74137

There will typically be one or two appointments total to cover the necessary interviews and testing.

Dr. Allen's psychological evaluations include caregiver, self-report, and sometimes teacher report forms. Sometimes these questionnaires have overlapping content. It is important to collect a variety of data to allow for a comprehensive evaluation. The data is collected in the office to allow for questions, comprehension, and guidance as needed.